Privacy Policy

Last updated: April 2025

At Duipangre Nepal Pvt. Ltd., we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at duipangre.com. Please read it carefully.

1. Information We Collect

When you use Duipangre, we may collect the following information: • Account Information: name, email address, phone number, and password when you register. • Profile Information: business name, address, profile photo, and store documents (for store accounts). • Listing Information: vehicle details, photos, pricing, and descriptions you submit. • Usage Data: pages visited, search queries, and interactions with listings on our platform. • Device & Technical Data: IP address, browser type, device type, and cookies. • Payment Information: transaction records and payment method details processed through our trusted payment gateway (we do not store full card numbers).

2. How We Use Your Information

We use the information we collect to: • Create and manage your account. • Display your listings to potential buyers. • Process subscription payments and manage your plan. • Send you service notifications, receipts, and important updates. • Improve our platform through analytics and user feedback. • Prevent fraud, abuse, and maintain platform security. • Comply with applicable laws and regulations of Nepal.

3. Information Sharing

We do not sell your personal data to third parties. We may share your information only in the following circumstances: • With other users: your listing details and public profile information are visible to other users. • With service providers: trusted third parties that help us operate the platform (e.g., payment gateway, cloud storage). • Legal requirements: when required by Nepali law, court order, or government authority. • Business transfers: in the event of a merger, acquisition, or sale of assets, with appropriate confidentiality obligations.

4. Cookies

We use cookies and similar tracking technologies to: • Keep you logged in during your session. • Remember your preferences. • Analyse site traffic and improve the user experience. You can control or disable cookies through your browser settings. Disabling cookies may affect some functionality of the platform.

5. Data Security

We implement industry-standard security measures including: • HTTPS encryption for all data transmitted between your browser and our servers. • Secure storage of passwords using hashing algorithms. • Regular security reviews of our systems. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security, and you use our platform at your own risk.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data by contacting us. We may retain certain records where required by law or legitimate business needs.

7. Your Rights

You have the right to: • Access the personal information we hold about you. • Correct inaccurate or incomplete data. • Request deletion of your account and data. • Object to or restrict certain processing of your data. • Withdraw consent where processing is based on consent. To exercise these rights, please contact us at contact@duipangre.com.

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Duipangre is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will notify users via email or a prominent notice on our platform. Your continued use of Duipangre after changes are posted constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: Duipangre Nepal Pvt. Ltd. Pokhara-27, Talchowk, Kaski, Nepal Email: contact@duipangre.com Phone: 9804156394